.btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-2);white-space:nowrap;max-width:100%;font-family:var(--font-text);font-weight:var(--weight-semibold);line-height:1;text-align:center;border:1px solid transparent;border-radius:var(--radius-control);cursor:pointer;transition:var(--transition-control);-webkit-tap-highlight-color:transparent}.btn__label{overflow:hidden;text-overflow:ellipsis}.btn__icon{display:inline-flex;flex-shrink:0}.btn:disabled,.btn[aria-busy=true]{cursor:not-allowed;opacity:.55}.btn:not(:disabled):not([aria-busy=true]):active{transform:translateY(1px)}.btn--sm{padding:.5rem .875rem;font-size:var(--text-caption)}.btn--md{padding:.6875rem 1.25rem;font-size:var(--text-body-sm)}.btn--lg{padding:.9375rem 1.75rem;font-size:var(--text-body)}.btn--block{display:flex;width:100%}.btn--primary{background:var(--color-accent);color:var(--color-accent-contrast);border-color:var(--color-accent)}.btn--primary:hover:not(:disabled){background:var(--color-accent-strong);border-color:var(--color-accent-strong);box-shadow:var(--shadow-accent)}.btn--secondary{background:var(--color-surface-elevated);color:var(--color-text-primary);border-color:var(--color-border-strong)}.btn--secondary:hover:not(:disabled){background:var(--color-surface);border-color:var(--color-border-accent)}.btn--ghost{background:transparent;color:var(--color-text-primary);border-color:var(--color-border-strong)}.btn--ghost:hover:not(:disabled){background:var(--color-surface);border-color:var(--color-text-tertiary)}.btn--danger{background:transparent;color:var(--color-danger);border-color:#f0424866}.btn--danger:hover:not(:disabled){background:var(--color-danger-bg);border-color:var(--color-danger)}.btn__spinner{width:.875em;height:.875em;flex-shrink:0;border:2px solid currentColor;border-top-color:transparent;border-radius:var(--radius-pill);animation:btn-spin .64s linear infinite}@keyframes btn-spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion: reduce){.btn__spinner{animation:none;border-top-color:currentColor;opacity:.6}}.icon-btn{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;color:var(--color-text-secondary);border:1px solid transparent;border-radius:var(--radius-control);cursor:pointer;transition:var(--transition-control)}.icon-btn--sm{width:2rem;height:2rem}.icon-btn--md{width:2.5rem;height:2.5rem}.icon-btn--lg{width:3rem;height:3rem}.icon-btn--ghost:hover{background:var(--color-surface);color:var(--color-text-primary)}.icon-btn--outline{border-color:var(--color-border);background:var(--color-surface)}.icon-btn--outline:hover{border-color:var(--color-border-accent);color:var(--color-text-primary)}.icon-btn:active{transform:scale(.96)}.logo-link{display:inline-flex;align-items:center;border-radius:var(--radius-xs)}.logo{font-family:var(--font-display);font-weight:var(--weight-bold);letter-spacing:-.03em;line-height:1;color:var(--color-text-primary);transition:color var(--duration-fast) var(--ease-out);white-space:nowrap}.logo__accent{color:var(--color-accent)}.logo--sm{font-size:1.0625rem}.logo--md{font-size:1.3125rem}.logo--lg{font-size:1.75rem}.logo-link:hover .logo__accent{color:var(--color-accent-strong)}.overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:var(--z-modal);display:flex;align-items:center;justify-content:center;padding:var(--space-4)}.overlay__backdrop{position:absolute;top:0;right:0;bottom:0;left:0;background:#030305c7;backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);animation:orvex-fade-in var(--duration-base) var(--ease-out)}@media (prefers-reduced-transparency: reduce){.overlay__backdrop{backdrop-filter:none;-webkit-backdrop-filter:none;background:#030305f0}}.modal{position:relative;display:flex;flex-direction:column;width:100%;max-height:calc(100dvh - var(--space-8));background:var(--color-surface-elevated);border:1px solid var(--color-border-strong);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);animation:orvex-fade-up var(--duration-base) var(--ease-out)}.modal--sm{max-width:26rem}.modal--md{max-width:34rem}.modal--lg{max-width:46rem}.modal__header{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-4);padding:var(--space-5) var(--space-5) var(--space-4);border-bottom:1px solid var(--color-border)}.modal__heading{display:flex;flex-direction:column;gap:var(--space-2);min-width:0}.modal__title{margin:0;font-family:var(--font-display);font-size:var(--text-heading-md);font-weight:var(--weight-semibold);line-height:var(--leading-snug)}.modal__description{margin:0;font-size:var(--text-body-sm);color:var(--color-text-secondary)}.modal__close{flex-shrink:0;margin-top:-.25rem}.modal__body{padding:var(--space-5);overflow-y:auto;overscroll-behavior:contain}.modal__footer{display:flex;justify-content:flex-end;gap:var(--space-3);padding:var(--space-4) var(--space-5);border-top:1px solid var(--color-border);flex-wrap:wrap}.drawer{position:absolute;top:0;bottom:0;display:flex;flex-direction:column;width:min(26rem,100%);background:var(--color-surface-elevated);border-inline-start:1px solid var(--color-border-strong);box-shadow:var(--shadow-lg)}.drawer--end{inset-inline-end:0;animation:drawer-in-end var(--duration-base) var(--ease-out)}.drawer--start{inset-inline-start:0;border-inline-start:none;border-inline-end:1px solid var(--color-border-strong);animation:drawer-in-start var(--duration-base) var(--ease-out)}@keyframes drawer-in-end{0%{transform:translate3d(100%,0,0)}}@keyframes drawer-in-start{0%{transform:translate3d(-100%,0,0)}}[dir=rtl] .drawer--end{animation-name:drawer-in-start}[dir=rtl] .drawer--start{animation-name:drawer-in-end}.drawer__header{display:flex;align-items:center;justify-content:space-between;gap:var(--space-4);padding:var(--space-5);border-bottom:1px solid var(--color-border)}.drawer__title{margin:0;font-family:var(--font-display);font-size:var(--text-heading-sm);font-weight:var(--weight-semibold)}.drawer__body{flex:1;padding:var(--space-5);overflow-y:auto;overscroll-behavior:contain;padding-bottom:calc(var(--space-5) + env(safe-area-inset-bottom))}@media (max-width: 480px){.overlay{padding:0;align-items:flex-end}.modal{max-width:none;border-radius:var(--radius-lg) var(--radius-lg) 0 0;max-height:92dvh}.drawer{width:100%}}.lang{position:relative}.lang__trigger{display:inline-flex;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-3);font-size:var(--text-caption);font-weight:var(--weight-medium);color:var(--color-text-secondary);border:1px solid var(--color-border);border-radius:var(--radius-control);background:var(--color-surface);transition:var(--transition-control)}.lang__trigger:hover{color:var(--color-text-primary);border-color:var(--color-border-strong)}.lang__code{font-variant-numeric:tabular-nums;letter-spacing:var(--tracking-wide)}.lang__chevron{transition:transform var(--duration-fast) var(--ease-out)}.lang__chevron--open{transform:rotate(180deg)}.lang__menu{position:absolute;top:calc(100% + var(--space-2));inset-inline-end:0;z-index:var(--z-drawer);min-width:11rem;padding:var(--space-2);background:var(--color-surface-elevated);border:1px solid var(--color-border-strong);border-radius:var(--radius-control);box-shadow:var(--shadow-lg);animation:orvex-fade-up var(--duration-fast) var(--ease-out)}.lang__option{display:flex;align-items:center;gap:var(--space-3);width:100%;padding:var(--space-2) var(--space-3);font-size:var(--text-body-sm);color:var(--color-text-secondary);border-radius:var(--radius-xs);text-align:start;transition:var(--transition-control)}.lang__option:hover{background:var(--color-surface);color:var(--color-text-primary)}.lang__option--active{color:var(--color-accent)}.lang__flag{font-size:1rem;line-height:1}.lang__name{white-space:nowrap}.site-header{position:sticky;top:0;z-index:var(--z-header);background:transparent;border-bottom:1px solid transparent;transition:background-color var(--duration-base) var(--ease-out),border-color var(--duration-base) var(--ease-out)}.site-header--scrolled{background:#050506db;backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border-bottom-color:var(--color-border)}@media (prefers-reduced-transparency: reduce){.site-header--scrolled{background:var(--color-bg-primary);backdrop-filter:none;-webkit-backdrop-filter:none}}.site-header__inner{display:flex;align-items:center;justify-content:space-between;gap:var(--space-5);height:68px}.site-header__nav{display:flex;align-items:center;gap:var(--space-2);flex-wrap:nowrap}.site-header__link{padding:var(--space-2) var(--space-3);font-size:var(--text-body-sm);font-weight:var(--weight-medium);color:var(--color-text-secondary);border-radius:var(--radius-control);white-space:nowrap;transition:var(--transition-control)}.site-header__link:hover{color:var(--color-text-primary);background:var(--color-surface)}.site-header__link[aria-current=page]{color:var(--color-text-primary)}.site-header__actions{display:flex;align-items:center;gap:var(--space-3)}.site-header__burger{display:none}.site-header__drawer-nav{display:flex;flex-direction:column}.site-header__drawer-link{padding:var(--space-4) var(--space-2);font-size:var(--text-heading-sm);font-weight:var(--weight-medium);color:var(--color-text-secondary);border-bottom:1px solid var(--color-border-subtle);transition:color var(--duration-fast) var(--ease-out)}.site-header__drawer-link:hover,.site-header__drawer-link[aria-current=page]{color:var(--color-text-primary)}.site-header__drawer-actions{margin-top:var(--space-6)}@media (max-width: 1023px){.site-header__nav{display:none}.site-header__burger{display:inline-flex}}@media (max-width: 480px){.site-header__cta{display:none}}.site-footer{margin-top:var(--section-gap);border-top:1px solid var(--color-border);background:var(--color-bg-secondary)}.site-footer__inner{display:grid;grid-template-columns:1.6fr 1fr 1fr;gap:var(--space-9) var(--space-8);padding-block:var(--space-9) var(--space-8)}.site-footer__brand{display:flex;flex-direction:column;gap:var(--space-4);min-width:0}.site-footer__tagline{margin:0;max-width:34ch;font-size:var(--text-body-sm);color:var(--color-text-secondary);line-height:var(--leading-relaxed)}.site-footer__column{display:flex;flex-direction:column;gap:var(--space-3);min-width:0}.site-footer__heading{margin:0 0 var(--space-1);font-family:var(--font-text);font-size:var(--text-caption);font-weight:var(--weight-semibold);color:var(--color-text-primary)}.site-footer__link{display:inline-flex;align-items:center;gap:var(--space-2);font-size:var(--text-body-sm);color:var(--color-text-secondary);transition:color var(--duration-fast) var(--ease-out);overflow-wrap:anywhere}.site-footer__link:hover{color:var(--color-accent)}.site-footer__link-note{font-size:var(--text-micro);color:var(--color-text-tertiary)}.site-footer__legal{display:flex;flex-direction:column;gap:var(--space-2);padding-block:var(--space-5) var(--space-8);border-top:1px solid var(--color-border-subtle)}.site-footer__notice{margin:0;font-size:var(--text-micro);color:var(--color-text-tertiary);line-height:var(--leading-relaxed);max-width:78ch}.site-footer__copy{margin-top:var(--space-2);font-size:var(--text-micro);color:var(--color-text-tertiary)}@media (max-width: 768px){.site-footer__inner{grid-template-columns:1fr;gap:var(--space-8)}}.field{display:flex;flex-direction:column;gap:var(--space-2)}.field__label{font-size:var(--text-caption);font-weight:var(--weight-semibold);color:var(--color-text-primary)}.field__required{color:var(--color-accent);margin-inline-start:.125rem}.field__message{margin:0;font-size:var(--text-micro);color:var(--color-text-secondary);line-height:var(--leading-normal)}.field__message--error{color:var(--color-danger)}.control{width:100%;padding:.6875rem .875rem;font-family:var(--font-text);font-size:var(--text-body);color:var(--color-text-primary);background:var(--color-surface-sunken);border:1px solid var(--color-border-strong);border-radius:var(--radius-control);transition:var(--transition-control);-webkit-appearance:none;-moz-appearance:none;appearance:none}.control::placeholder{color:var(--color-text-tertiary);opacity:1}.control:hover:not(:disabled){border-color:var(--color-text-tertiary)}.control:focus-visible{outline:none;border-color:var(--color-accent);box-shadow:0 0 0 3px var(--color-accent-muted)}.control:disabled{opacity:.55;cursor:not-allowed}.control[aria-invalid=true]{border-color:var(--color-danger)}.control[aria-invalid=true]:focus-visible{box-shadow:0 0 0 3px var(--color-danger-bg)}.control--textarea{resize:vertical;min-height:6rem;line-height:var(--leading-relaxed)}.control-wrap{position:relative;display:block}.control--select{padding-inline-end:2.5rem;cursor:pointer}.control--select option{background:var(--color-surface-elevated);color:var(--color-text-primary)}.control-wrap__chevron{position:absolute;inset-inline-end:.875rem;top:50%;transform:translateY(-50%);pointer-events:none;color:var(--color-text-secondary);display:inline-flex}.form-message{margin:0;padding:var(--space-3) var(--space-4);font-size:var(--text-body-sm);border-radius:var(--radius-control);border:1px solid transparent;line-height:var(--leading-normal)}.form-message--info{background:var(--color-info-bg);color:var(--color-info);border-color:#4a90d94d}.form-message--success{background:var(--color-success-bg);color:var(--color-success);border-color:#3ecf8e4d}.form-message--error{background:var(--color-danger-bg);color:var(--color-danger);border-color:#f042484d}.ticket-form{display:flex;flex-direction:column;gap:var(--space-5)}.ticket-form__row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-4)}@media (max-width: 559px){.ticket-form__row{grid-template-columns:minmax(0,1fr)}}.ticket-gate{display:flex;flex-direction:column;align-items:flex-start;gap:var(--space-3)}.ticket-gate__icon{display:inline-flex;align-items:center;justify-content:center;width:2.75rem;height:2.75rem;border-radius:var(--radius-pill);background:var(--color-accent-muted);border:1px solid var(--color-border-accent);color:var(--color-accent)}.ticket-gate__title{margin:0;font-size:var(--text-heading-sm);font-weight:var(--weight-semibold)}.ticket-gate__desc{margin:0;font-size:var(--text-body-sm);color:var(--color-text-secondary);line-height:var(--leading-relaxed)}.ticket-gate__actions{display:flex;flex-direction:column;gap:var(--space-3);width:100%;margin-top:var(--space-2)}.ticket-success{display:flex;flex-direction:column;align-items:flex-start;gap:var(--space-3)}.ticket-success__icon{display:inline-flex;align-items:center;justify-content:center;width:2.75rem;height:2.75rem;border-radius:var(--radius-pill);background:var(--color-success-bg);border:1px solid rgba(62,207,142,.32);color:var(--color-success)}.ticket-success__title{margin:0;font-size:var(--text-heading-sm);font-weight:var(--weight-semibold)}.ticket-success__id{display:flex;flex-wrap:wrap;align-items:baseline;gap:var(--space-2);margin:0;font-size:var(--text-caption);color:var(--color-text-secondary)}.ticket-success__id strong{color:var(--color-accent);font-size:var(--text-body);overflow-wrap:anywhere}.ticket-success__text,.ticket-success__note{margin:0;font-size:var(--text-body-sm);color:var(--color-text-secondary);line-height:var(--leading-relaxed)}.ticket-success__note{font-size:var(--text-micro);color:var(--color-text-tertiary)}.support-fab{position:fixed;inset-inline-end:var(--space-5);bottom:calc(var(--space-5) + env(safe-area-inset-bottom));z-index:var(--z-sticky);display:inline-flex;align-items:center;justify-content:center;width:3.25rem;height:3.25rem;border-radius:var(--radius-pill);background:var(--color-accent);color:var(--color-accent-contrast);box-shadow:var(--shadow-accent),var(--shadow-md);transition:var(--transition-control)}.support-fab:hover{background:var(--color-accent-strong);transform:translateY(-2px)}.support-fab:active{transform:translateY(0) scale(.97)}.support-widget{display:flex;flex-direction:column;gap:var(--space-4);height:100%}.support-widget__log{display:flex;flex-direction:column;gap:var(--space-3);flex:1;min-height:12rem;overflow-y:auto;overscroll-behavior:contain;padding-inline-end:var(--space-1)}.support-widget__msg{margin:0;padding:var(--space-3) var(--space-4);font-size:var(--text-body-sm);line-height:var(--leading-relaxed);border-radius:var(--radius-surface);max-width:92%;overflow-wrap:anywhere}.support-widget__msg--bot{align-self:flex-start;background:var(--color-surface);border:1px solid var(--color-border);color:var(--color-text-secondary);border-start-start-radius:var(--radius-xs)}.support-widget__msg--user{align-self:flex-end;background:var(--color-accent-muted);border:1px solid var(--color-border-accent);color:var(--color-text-primary);border-end-end-radius:var(--radius-xs)}.support-widget__msg--thinking{padding-block:var(--space-4)}.support-widget__dots{display:inline-flex;gap:4px}.support-widget__dots i{width:5px;height:5px;border-radius:var(--radius-pill);background:var(--color-text-tertiary);animation:support-dot 1.1s var(--ease-in-out) infinite}.support-widget__dots i:nth-child(2){animation-delay:.15s}.support-widget__dots i:nth-child(3){animation-delay:.3s}@keyframes support-dot{0%,to{opacity:.3;transform:translateY(0)}50%{opacity:1;transform:translateY(-3px)}}@media (prefers-reduced-motion: reduce){.support-widget__dots i{animation:none;opacity:.6}}.support-widget__chips{display:flex;flex-wrap:wrap;gap:var(--space-2)}.support-widget__chip{padding:var(--space-2) var(--space-3);font-size:var(--text-micro);color:var(--color-text-secondary);background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-pill);transition:var(--transition-control)}.support-widget__chip:hover{color:var(--color-text-primary);border-color:var(--color-border-accent)}.support-widget__composer{display:flex;gap:var(--space-2)}.support-widget__input{flex:1;min-width:0;padding:var(--space-3);font-size:var(--text-body);color:var(--color-text-primary);background:var(--color-surface-sunken);border:1px solid var(--color-border-strong);border-radius:var(--radius-control)}.support-widget__input::placeholder{color:var(--color-text-tertiary)}.support-widget__input:focus-visible{outline:none;border-color:var(--color-accent);box-shadow:0 0 0 3px var(--color-accent-muted)}.support-widget__escalate{display:flex;flex-direction:column;gap:var(--space-2);padding-top:var(--space-4);border-top:1px solid var(--color-border-subtle)}.support-widget__back{display:inline-flex;align-items:center;gap:var(--space-2);margin-bottom:var(--space-5);font-size:var(--text-caption);color:var(--color-text-secondary);transition:color var(--duration-fast) var(--ease-out)}.support-widget__back:hover{color:var(--color-text-primary)}.support-widget__msg--typing:after{content:"";display:inline-block;width:2px;height:.9em;margin-inline-start:2px;vertical-align:text-bottom;background:var(--color-accent)}@media (prefers-reduced-motion: no-preference){.support-widget__msg--typing:after{animation:support-caret .9s steps(2) infinite}}@keyframes support-caret{50%{opacity:0}}.public-layout{display:flex;flex-direction:column;min-height:100dvh}.public-layout__main{flex:1}.cabinet-layout{min-height:100dvh;display:flex;flex-direction:column;background:var(--color-bg-secondary)}.cabinet-layout__topbar{position:sticky;top:0;z-index:var(--z-header);background:#050506e6;backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border-bottom:1px solid var(--color-border)}@media (prefers-reduced-transparency: reduce){.cabinet-layout__topbar{background:var(--color-bg-primary);backdrop-filter:none;-webkit-backdrop-filter:none}}.cabinet-layout__topbar-inner{display:flex;align-items:center;justify-content:space-between;gap:var(--space-4);height:64px;padding-inline:var(--container-pad);max-width:var(--container-wide);margin-inline:auto}.cabinet-layout__brand{display:flex;align-items:center;gap:var(--space-3);min-width:0}.cabinet-layout__area{padding-inline-start:var(--space-3);border-inline-start:1px solid var(--color-border);font-size:var(--text-caption);color:var(--color-text-secondary);white-space:nowrap}.cabinet-layout__topbar-actions{display:flex;align-items:center;gap:var(--space-2);flex-shrink:0}.cabinet-layout__body{flex:1;display:grid;grid-template-columns:15rem minmax(0,1fr);gap:var(--space-8);width:100%;max-width:var(--container-wide);margin-inline:auto;padding:var(--space-7) var(--container-pad) var(--space-10)}.cabinet-layout__main{min-width:0}.cabinet-nav{display:flex;flex-direction:column;gap:var(--space-5);position:sticky;top:calc(64px + var(--space-6));align-self:start}.cabinet-nav__list{display:flex;flex-direction:column;gap:var(--space-1)}.cabinet-nav__link,.cabinet-nav__signout{display:flex;align-items:center;gap:var(--space-3);width:100%;padding:var(--space-3) var(--space-4);font-size:var(--text-body-sm);font-weight:var(--weight-medium);color:var(--color-text-secondary);border-radius:var(--radius-control);border:1px solid 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